OUR FREQUENTLY ASKED QUESTIONS

Our team proudly serves a wide area in North Carolina, including Raleigh, Apex, Cary, Chapel Hill, Durham, Wake Forest, Pittsboro, Morrisville, New Hill, Holly Springs, and the greater Triangle area. If you're unsure whether your location falls within our service area, please give us a call.

Yes, we are confident in the quality of our workmanship and stand behind every installation we perform. We offer a comprehensive warranty on our labor to ensure your system performs as it should. Please contact us for specific details about our warranty policy.

We believe everyone deserves a great AV experience. That's why we offer 0% financing options for projects of any size. This allows you to get the system you want now and pay over time. You can learn more during your consultation.

We are your comprehensive solution for audio and visual needs. Our services include professional TV mounting, custom home theater design and installation, whole-home smart home automation, immersive outdoor entertainment systems, distributed audio for seamless sound throughout your property, structured cabling for reliable connectivity, and complete commercial AV solutions for businesses. 

We also sell a curated selection of high-performance TVs and audio equipment directly to our clients.

Yes, we are fully equipped and experienced in serving both residential and commercial clients. We can design an immersive home theater for your family, upgrade a sports bar with the latest AV technology, or install a state-of-the-art conference room system for your business. No project is too big or too small.

While a DIY project can be tempting, professional installation guarantees a safe, secure, and clean result. Our technicians have the proper tools, extensive training, and years of experience to handle any situation, such as mounting on tricky surfaces like brick or stone. We ensure your expensive equipment is protected, optimize its performance for the best viewing and listening experience, and conceal all wiring for a polished, professional look. This saves you time, prevents potential damage to your walls or equipment, and gives you peace of mind.

Absolutely. Part of our service includes a consultation where we discuss your vision, evaluate your space, and consider your budget. Based on this, we can recommend the perfect combination of products to achieve your goals, whether you're looking for a simple TV setup or a fully integrated smart home entertainment system.

Our process is designed to be simple and seamless. It starts with an initial consultation to discuss your needs. You can then book an appointment online or over the phone. On installation day, our professional technicians will arrive on time, treat your home with respect, and complete the installation efficiently. They will set up your system, make sure everything is working perfectly, and clean up the workspace before leaving.

The duration of an installation can vary significantly based on the project's complexity. A standard TV mounting might take an hour or two, while a full home theater or multi-room audio installation could take a full day or more. We can provide a more accurate time estimate during your initial consultation.

Yes, wire concealment is a key part of our professional service. We specialize in creating a clean, seamless look by running wires behind the wall or neatly managing them with professional-grade concealers. The result is a setup that looks like it’s floating, with no distracting cables in sight.

Yes, we are happy to install equipment you have already purchased. Our team is experienced with a vast range of products and can ensure your gear is set up correctly for optimal performance.

We sell a wide variety of the latest technology from industry-leading brands. This includes stunning OLED, QLED, and 4K TVs from trusted names like Samsung, LG, and Sony. For outdoor spaces, we offer specialized weatherproof TVs from Sunbrite and Peerless. We also provide a full range of audio equipment, from high-fidelity speakers and subwoofers to surround sound receivers and amplifiers.

Yes, you can mount a TV above a fireplace, but consider a few key factors. Ensure the area doesn’t exceed 100°F when the fireplace is in use, as heat can damage electronics. Use a mantel to deflect heat and a tilting mount for better viewing angles. Our team will check the wall’s strength and plan for proper cable management.