RDU TV Mounting & Audio Video

Privacy Policy

Effective Date: May 1, 2025


This Privacy Policy describes how RDU TV Mounting & Audio Video ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at www.rdutvmounting.com, contact us, schedule services, or interact with us in any way. By using our website or providing your information, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal information:

  • Name, mailing address, and physical service address
  • Email address
  • Phone number (including mobile/cell phone numbers)
  • Service preferences and project details
  • Payment information (processed securely through third-party processors)
  • Communications you send to us via phone, email, or web form
  • Technical data such as IP address, browser type, and pages visited on our website


2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide TV mounting, home theater, smart home, audio/video, and related installation services
  • Respond to inquiries and communicate with you about your project
  • Send appointment confirmations, service updates, and follow-up communications
  • Send you promotional offers, news, and updates about our services (you may opt out at any time)
  • Process payments and maintain billing records
  • Improve our website and the quality of our services
  • Comply with applicable laws and regulations


3. SMS / Text Message Communications

By providing your mobile phone number through our website contact form, booking system, or any other opt-in method, you expressly consent to receive text messages (SMS) from RDU TV Mounting & Audio Video. These messages may include:

  • Appointment confirmations, reminders, and scheduling updates
  • Service status notifications
  • Responses to your inquiries
  • Promotional offers and information about our services


Message frequency will vary based on your interactions with us. Message and data rates may apply depending on your mobile carrier and plan.


To opt out of SMS communications at any time, reply STOP to any text message you receive from us. You may also contact us directly at (919) 355-4288 or info@rdutvmounting.com to request removal. After opting out, you will receive one final confirmation message.


For help, reply HELP to any message or contact us at (919) 355-4288.


Important: We do not sell, rent, share, or transfer your mobile phone number or SMS consent to any third party for their own marketing purposes. Your consent to receive SMS messages from RDU TV Mounting & Audio Video is not a condition of purchasing any service.


4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who help us operate our business (e.g., scheduling software, payment processors, CRM platforms). These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
  • Legal requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We do not share your personal information, including your mobile phone number, with third parties for their own marketing or solicitation purposes.


5. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may configure your browser to refuse cookies, though some features of the website may not function properly as a result. We may use analytics services such as Google Analytics to understand how visitors interact with our site.


6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


7. Data Retention

We retain your personal information for as long as necessary to provide services to you, maintain business records, comply with legal obligations, and resolve disputes. When your information is no longer needed, we will securely delete or anonymize it.


8. Third-Party Links

Our website may contain links to third-party websites, including our partner brands and booking platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.


9. Children’s Privacy

Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it.


10. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of marketing communications at any time
  • Opt out of SMS messages by replying STOP

To exercise any of these rights, please contact us using the information in Section 12 below.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the Effective Date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:


Company: RDU TV Mounting & Audio Video

Address: 4509 Creedmoor Rd Suite 201, Raleigh, NC 27612

Phone: (919) 355-4288

Email: admin@rdutvmounting.com

Website: www.rdutvmounting.com